This privacy policy describes how we collect, use, and protect users’ personal data within the scope of the online store, in compliance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).
1. Data controller
The entity responsible for processing your personal data is Meat Heritage Lda, headquartered at Rua da Finlandia 26 Casal da Lebre 2430-028 Marinha Grande, registered under VAT number PT515836982, hereinafter referred to as “we” or “our store”.
2. Personal data collected
We collect the following personal data during your interaction with the store:
- Full name
- Email address
- Billing and/or delivery address
- Phone number
- Payment data (processed via a secure gateway, we do not store card details)
- Order history
- IP and browsing data (via cookies)
3. Purpose of data processing
We use your data to:
- Process and deliver orders
- Issue invoices and comply with legal obligations
- Send notifications regarding order status
- Manage your customer account
- Send promotional communications (with prior consent)
- Improve navigation and user experience
4. Legal basis
The processing of your data is based on:
- The performance of a purchase contract
- Compliance with legal and tax obligations
- Your consent (for marketing communications)
- Legitimate interest, such as improving customer experience
5. Data sharing with third parties
We may share your data with third parties when necessary for the provision of our services, namely:
- Transport and logistics services
- Payment processing entities (such as PayPal, Stripe, etc.)
- Hosting and maintenance services for the online store
- Tax authorities and legal entities, when required by law
All of our partners guarantee adequate levels of data protection.
6. Data security
We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.
7. Data retention
We retain your data for the period necessary to fulfill the purposes for which it was collected and in accordance with mandatory legal and tax deadlines.
8. Data subject rights
Under the GDPR, you have the following rights:
- Access your personal data
- Rectify incorrect or incomplete data
- Request the erasure of data (right to be forgotten)
- Restrict or object to data processing
- Data portability
- Withdraw consent at any time (without compromising the lawfulness of processing based on consent before its withdrawal)
You can exercise your rights by sending a request to:
encomendas@meatheritage.com
9. Cookies
This website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser or the consent banner available on the website.
10. Changes to the privacy policy
We reserve the right to update this policy at any time. We recommend regularly consulting this page to stay aware of any changes.
11. Contacts
For additional clarifications or questions related to your personal data, contact us via:
